Read Our FAQ
Frequently Asked Questions
We have attempted to answer you questions proactively, below.
Click on any question to see the answer. When questions remain, don’t hesitate to Contact Us for more specific information.
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All bookings are made through our website and our reservation partner, WeTravel. Navigate to Our Website and then to the trip page you wish to book. There you’ll see a green “Book Now” button. You’ll be led through the reservation and payment process. If you have any questions or difficulties, Contact Us from our website, email us at service@travelfevertours.com or call us at (+1) 802 490 8409.
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WeTravel, our reservation system, handles payments for our trips.
From our website, you will have the option of paying by credit card or by ACH Bank Transfer. Accepted credit cards include: Visa, Mastercard, American Express, Discover, JCB, Diners Club, or UnionPay. You can also send us a check through the postal service. Please note:
WeTravel charges a 3% surcharge on most credit card payments. American Express costs a bit more. You will see the size of the credit card commission when you’re making a payment.
There is no charge for ACH Bank Transfers. We suggest you consider this your preferred means of payment. There is not commission or service fee for you to pay. You just provide your bank routing number and your account number. This is done as part of the reservation process.
And of course, there is no charge for check payments.
Please see the next question, below, for information about our system of automatic payments. WeTravel will notify you by email before any automatic installment payments are made. The email will be from “WeTravel.”
If you decide to pay by check, payment can be sent to:
Travel Fever Tours LLC
8 Garden Lane
Putney, VT 05346WeTravel will send you a notice by email before any check payments are due.
If you are sending a check, please email us to let us know. We’re not always in Vermont to immediately deposit your check, given our busy travel schedule. So there may be a delay (but your check will be collected and safe once it arrives).
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When you book, you will need to pay the trip’s deposit. The deposit can vary, but it is normally $600. The remaining cost is divided in five parts spread out between when you book and the trip date. This helps you spread the cost out over time.
To make the payments easy for you, the installment payments will be automatically withdrawn from you bank account or charged to your credit card when the payments come due.
The way you paid your deposit will be used by default for future payments. For instance, if you paid your deposit by ACH bank transfer from you checking account, future payments will be made from the same account. However, you can change this at any time by logging into your WeTravel account.
You will be clearly notified by WeTravel by email prior to each payment.
If you prefer to pay by sending us a check, this can be arranged. First, make the booking and pay the deposit by bank transfer or credit card. Then Contact Us (or email us at service@travelfevertours.com) and tell us that you wish to pay the remainder of the trip cost by check. We will then set this up for you. Please also tell us into how many parts into which you wish us to split your payments.
We can alter your payment schedule at any time if you need. And at any point you can simply pay all of the remaining balance.
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Yes, you may cancel your trip if you need. Up to 90 days prior to the trip’s start, any payments you’ve already made will be held for you so that it can be applied to a future trip. If you are within 90 days of the trip’s start, we’ll have already incurred substantial costs related to your reservation and so we won’t be able to offer you a credit. Instead, you will need to file a claim through your travel insurance.
Contact Us as soon as you know you must cancel and going forward, let us know what future trip you’d like to join and we’ll set it up for you.
You will not be responsible for any payments that have not yet been made.
If you will make a travel insurance claim for the cost of the trip, Contact Us and we’ll send you documentation of your trip payments and your cancellation.
Any credit you have with Travel Fever Tours may be applied to a different person’s account, if you like. Credits are valid for a period of three years.
https://www.travelfevertours.com/contact-us
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If we need to cancel a trip due to low enrollment, you may apply any payments you have made to another trip. Or alternatively, we will refund to you any payments that have been made.
If we need to cancel a trip for another reason, such as a natural disaster at the trip’s destination, the trip will be rescheduled. You will also have the option to apply the payments you’ve made to another trip.
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Yes, a basic travel insurance policy to cover medical and other emergency expenses is required for you to travel with us. “Cancellation” insurance costs more and is optional, but you may find it a good investment in case you need to cancel your trip. Be sure to read all the fine print.
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When you reserve one of our trips through our reservation partner, WeTravel, you will have the opportunity to buy insurance from Trawick International. You can also add insurance coverage later by logging into your WeTravel account. More information is available from WeTravel at: https://help.wetravel.com/en/articles/415008-does-wetravel-provide-travel-insurance
There are many types of travel insurance with levels and types of coverage. If you prefer, you can select your own plan from a free directory such as SquareMouth.
Note that there can be time limits on when certain types of insurance can be purchased.
Do remember that travel insurance is required to participate on a Travel Fever Tours trip.
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To change the way your payments are made, buy travel insurance after a booking is already made, or make a manual payment, you simply log into your WeTravel account. Here is how:
Go to https://www.wetravel.com
Click Sign In
Enter the email you used to book the trip
A secure 6‑digit code is sent to your email (valid for 10 minutes)
Enter the code to access your booking.
No password is required.
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Yes, indeed, you can. Normally it will mean paying your cell phone carrier a little more, or adding a second service. This will enable you to always have access. If you prefer not to spend more money, you will always be able to go online from our hotel’s WIFI, which is also available at most cafes and restaurants. For more information, download Travel Fever’s guide to easy traveling from:
https://www.travelfevertours.com/how-to-travel-e-book-request
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All of our international trips require a valid passport. All passports must contain some blank pages and must be valid for six months after the completion of your trip. It is your responsibility to make sure this is all in order.
If your destination requires a visa or advance registration, you are responsible for obtaining such prior to departure. When in doubt, you should contact the appropriate consular office for any requirements pertaining to your trip.